Shop Policies

Payment:
• You can pay with any major credit or debit card through PayPal without having a PayPal account. 
• Items paid for by cheque will need to clear before item is shipped, which can take between 3 – 10 days.

Shipping:

• Items are shipped to the address listed on receipt, the one you use to checkout.
• Items can take 1-10 days to arrive for UK and between 7-20 days International.

• All garments are produced using sustainable materials. For this reason and due to the size of the business, the turn around on fabric items can sometimes take 3-5 weeks for delivery in the UK and between 4-6 weeks internationally. For delivery enquiries email: info@joycetreasure.co.uk

Viewing and Collection:
• Artwork is available to view and collect by appointment at Joyce's studio based at Custard Factory, Birmingham. For appointments and to discuss collection, please email before making online purchase to: info@joycetreasure.co.uk

Packaging:
• All work is packed with care to ensure safe arrival with backing materials and padding.

Refunds and Exchanges:
• I trust that you will be delighted with all the goods you receive. If for any reason you are dissatisfied, then simply return the item in an unused and resalable condition within seven working days for a full item refund, not including postage. This does not affect your statutory rights.

Manufactory:
Joyce guarantees that printed items are printed in the UK using fine art archival paper. All original artworks and limited prints are signed either on the front or back by Joyce Treasure. All garments are produced using sustainable GOT certified fabrics.